New account deposit checklist

 

I collaborated with a large team to help create a checklist to help their clients fund their newly opened checking accounts. Clients would open new checking accounts, but didn’t add money to them. Truist closes unfunded accounts within 60 days. We needed to create a solution to help clients understand how to get the most

Teammates
Product manager
Design leaders

Content design team members
UX designers
UI designers
Engineers

Design research
Legal, risk, and compliance

My contributions
Content design



Tools
Figma


Entry point

Clients would see this if they opened a new checking account, but have not funded it yet.

After clients navigate to their account, within the first 60 days of their account being open, they’ll see this alert. The “Set up account” CTA navigates to the checklist.